:root{--rt-bg:#0a1015;--rt-panel:#101c25;--rt-border:#293f4e;--rt-muted:#94abbc;--rt-text:#edf3f8;--rt-orange:#ed5b2b}
.rt-body{background:var(--rt-bg);color:var(--rt-text);font-family:Arial,Helvetica,sans-serif}.rt-shell{max-width:1700px;width:calc(100% - 80px);margin:32px auto 72px;font-size:15px;line-height:1.55;min-height:65vh}.rt-shell *{box-sizing:border-box}.rt-shell [hidden]{display:none!important}.rt-shell a{color:inherit;text-decoration:none}.rt-shell button,.rt-shell input,.rt-shell select,.rt-shell textarea{font:inherit}.rt-shell h1,.rt-shell h2,.rt-shell h3,.rt-shell p{margin:0}.rt-shell h1{font:700 34px/1.2 Arial,sans-serif;letter-spacing:-.8px;display:flex;align-items:center;gap:13px}.rt-shell h2{font:700 22px/1.35 Arial,sans-serif;letter-spacing:-.35px}.rt-shell h3{font:700 16px/1.5 Arial,sans-serif;display:flex;align-items:center;gap:9px;margin-bottom:17px}.rt-shell small{font-size:12px}.rt-icon{object-fit:contain;flex:none;vertical-align:middle;filter:drop-shadow(0 2px 3px #0006)}.rt-icon-tile{display:flex;align-items:center;justify-content:center;width:56px;height:56px;background:linear-gradient(150deg,#213542,#13212b);border:1px solid #34505e;border-radius:5px;flex:none}
.rt-breadcrumb{display:flex;align-items:center;gap:14px;font-size:13px;color:var(--rt-muted);margin-bottom:18px}.rt-breadcrumb a:hover{color:#fff}.rt-page-heading{display:flex;align-items:center;justify-content:space-between;gap:20px;margin-bottom:32px}.rt-page-heading p{margin-top:8px;font-size:15px;color:var(--rt-muted)}.rt-dot{padding:0 8px}.rt-heading-actions{display:flex;gap:12px;align-items:center}.rt-button,.rt-icon-button{display:inline-flex;align-items:center;justify-content:center;gap:8px;color:#eaf2f8!important;min-height:38px;padding:8px 13px;background:linear-gradient(#1d2d39,#14212b);border:1px solid #476071;border-radius:4px;cursor:pointer;font-size:13px!important;font-weight:600;white-space:nowrap;transition:background .15s,box-shadow .15s,transform .15s}.rt-button:hover,.rt-icon-button:hover{background:linear-gradient(#2c4352,#21333f);box-shadow:0 0 17px #74b8e01c;transform:translateY(-1px)}.rt-primary{background:linear-gradient(#f36c38,#dc4c21);border-color:#ff8c55;color:#fff!important}.rt-primary:hover{background:linear-gradient(#ff8050,#ec5929);box-shadow:0 0 20px #ed5b2b30}.rt-primary .rt-icon{filter:brightness(1.4) drop-shadow(0 1px 2px #0008)}.rt-icon-button{padding:6px;width:36px;min-height:34px;flex:none}.rt-shell button:disabled{opacity:.5;cursor:not-allowed;transform:none}.rt-shell :focus-visible{outline:2px solid #ffa16b;outline-offset:3px}.rt-shell .rt-badge{display:inline-flex;align-items:center;font-size:10px;line-height:1.4;font-weight:700;letter-spacing:.35px;padding:4px 8px;border:1px solid #3e596c;border-radius:3px;text-transform:uppercase;white-space:nowrap;background:#233545;color:#c8d8e6}.rt-badge.rt-staff{border-color:#805134;background:#58321d70;color:#ffab78}.rt-badge.rt-player{background:#2a415b90;color:#c7dbf2}.rt-badge.rt-closed{background:#27453570;border-color:#406b4d;color:#a7dbb6}.rt-badge.rt-neutral{color:#b5c6d3;background:transparent}.rt-count{padding:0 6px;color:#9bb2c2;font-size:12px;margin-left:auto}.rt-navrow{display:flex;align-items:center;justify-content:space-between;border-bottom:1px solid var(--rt-border);margin-bottom:20px;gap:16px}.rt-navrow>.rt-button{margin-bottom:12px}.rt-tabs{display:flex;align-items:stretch;gap:8px}.rt-tabs>a{padding:13px 16px 15px;display:flex;align-items:center;gap:8px;color:#a8bfd0;border-bottom:3px solid transparent;font-size:14px;font-weight:600}.rt-tabs>a.is-active{border-bottom-color:var(--rt-orange);color:white}.rt-tabs>a:hover{color:#fff;background:#1a2c3850}.rt-panel{border:1px solid var(--rt-border);background:linear-gradient(145deg,#111e28,#0e1921);border-radius:5px;padding:22px;box-shadow:0 7px 24px #0002;min-width:0}.rt-workspace{display:grid;grid-template-columns:285px minmax(0,1fr) 300px;gap:18px;align-items:start}.rt-no-ticket{grid-template-columns:285px minmax(0,1fr)}.rt-inbox{padding:16px 0;overflow:hidden;display:flex;flex-direction:column;min-height:680px}.rt-search-form{display:flex;gap:5px;padding:0 14px;margin-bottom:12px}.rt-search{display:flex!important;align-items:center;gap:8px;padding-left:11px;background:#09151e;border:1px solid #314d60;border-radius:4px;min-width:0;margin:0!important;flex:1}.rt-search input{border:0!important;background:transparent!important;box-shadow:none!important;padding-left:0!important;min-width:0}.rt-inbox-tabs{margin:0 14px 8px;align-items:center;border-bottom:1px solid var(--rt-border)}.rt-inbox-tabs>a{padding:8px 13px}.rt-ticket-list{flex:1}.rt-ticket-row{display:flex;align-items:flex-start;gap:12px;padding:19px 15px;border-left:3px solid transparent;border-bottom:1px solid #233744;transition:background .15s}.rt-ticket-row:hover{background:#20344060}.rt-ticket-row.is-selected{background:linear-gradient(110deg,#5a3c2b55,#28313a60);border-left-color:var(--rt-orange)}.rt-avatar{width:46px;height:46px;border-radius:4px;object-fit:cover;border:1px solid #3e5360;background:#1a2b35;flex:none}.rt-ticket-row .rt-avatar{width:43px;height:43px;margin-top:3px}.rt-ticket-row>div{min-width:0;flex:1}.rt-ticket-label{display:flex;justify-content:space-between;align-items:center;color:#b6c8d6;font-size:12px}.rt-ticket-row strong{display:block;line-height:1.4;font-size:14px;overflow-wrap:anywhere;margin:3px 0}.rt-ticket-row small{display:block;color:var(--rt-muted);line-height:1.5;margin-bottom:9px}.rt-ticket-row time{font-size:11px}.rt-unread{height:7px;width:7px;background:#fd9d61;box-shadow:0 0 6px #ed5b2b70;border-radius:1px}.rt-privacy{display:flex;align-items:flex-start;gap:8px;font-size:11px!important;line-height:1.65;color:#a0b4c3!important;margin-top:18px!important}.rt-inbox>.rt-privacy{padding:15px 16px 0}.rt-conversation{padding:21px;min-height:680px}.rt-ticket-top{display:flex;align-items:flex-start;justify-content:space-between;gap:15px;margin-bottom:25px}.rt-ticket-top h2{margin:5px 0 10px;overflow-wrap:anywhere}.rt-ticket-top .rt-button{font-size:12px!important;padding:7px 10px}.rt-eyebrow{font-size:12px;color:#a8bece;letter-spacing:.25px}.rt-meta{display:flex;align-items:center;gap:10px;flex-wrap:wrap;font-size:11px;color:var(--rt-muted)}.rt-meta>span{display:inline-flex;align-items:center;gap:6px}.rt-messages{display:flex;flex-direction:column;gap:18px;margin-bottom:23px}.rt-message{padding:18px;border:1px solid #2b4050;border-radius:4px;background:#0b17205e}.rt-message header{display:flex;gap:11px;align-items:center;margin-bottom:17px}.rt-message header>div{min-width:0;flex:1}.rt-message header strong{font-size:14px;display:block;overflow-wrap:anywhere}.rt-message header .rt-avatar{height:42px;width:42px}.rt-message header>time{font-size:11px;align-self:flex-start;color:#93adbf}.rt-person-role{font-size:10px;color:#adc0d0}.rt-message-body{white-space:normal;overflow-wrap:anywhere;font-size:14px;line-height:1.75}.rt-report-meta{display:grid;grid-template-columns:1fr 1fr;background:#15263170;border:1px solid #2a4251;border-radius:3px;margin-bottom:15px}.rt-report-meta>div{padding:10px 14px}.rt-report-meta>div+div{border-left:1px solid #314551}.rt-report-meta small{display:block;color:var(--rt-muted);font-size:11px}.rt-report-meta strong{font-size:12px;font-weight:500}.rt-attachments{display:flex;gap:12px;flex-wrap:wrap;margin-top:15px}.rt-attachments>a{max-width:290px;min-width:0;flex:1 1 160px}.rt-evidence{width:100%;height:150px;object-fit:cover;border-radius:3px;border:1px solid #3b5261;transition:filter .15s}.rt-evidence:hover{filter:brightness(1.15)}.rt-attachments span{font-size:11px;color:#adc6d8;display:flex;align-items:center;gap:6px;margin-top:5px;overflow-wrap:anywhere}.rt-event{display:flex;align-items:center;justify-content:center;gap:8px;color:#99adbd;font-size:11px;padding:12px 0;border-top:1px solid #304452;border-bottom:1px solid #304452;flex-wrap:wrap}.rt-note{border-color:#706043;background:#352d1d30}.rt-note .rt-person-role{color:#e5c687}.rt-composer{border-top:1px solid #304653;padding-top:17px}.rt-compose-tabs{display:flex;gap:20px;margin:0 0 10px}.rt-compose-tabs label{display:flex!important;align-items:center;gap:7px!important;font-size:13px!important;margin:0!important;cursor:pointer;color:#a7bacb}.rt-compose-tabs label:has(input:checked){color:#fff}.rt-compose-tabs input{width:13px!important;height:13px;accent-color:var(--rt-orange)}.rt-composer-bottom{display:flex;justify-content:space-between;align-items:center;gap:15px;margin:12px 0 6px}.rt-upload{display:flex!important;align-items:center;gap:9px;position:relative;cursor:pointer;margin:0!important;font-size:12px!important;color:#bdd0de}.rt-upload input{position:absolute;opacity:0;inset:0;cursor:pointer;width:100%;height:100%;min-width:0}.rt-upload:focus-within{outline:2px solid #ffa16b;outline-offset:4px}.rt-upload small{display:block;color:#95abbc;font-weight:400;margin-top:4px}.rt-details{display:flex;flex-direction:column;gap:15px;min-width:0}.rt-details .rt-panel{padding:18px}.rt-details p{font-size:13px;color:#becdd7;line-height:1.7}.rt-details .rt-button{margin-top:12px}.rt-person{display:flex;align-items:center;gap:12px;margin-bottom:12px}.rt-person strong{display:block;font-size:15px;overflow-wrap:anywhere}.rt-person small{color:#9bb6ca;display:block;margin-top:3px}.rt-steamid{display:flex;align-items:center;justify-content:space-between;gap:5px;font-size:11px;color:#9cc1dc;word-break:break-all;font-variant-numeric:tabular-nums}.rt-steamid .rt-icon-button{min-height:25px;width:27px;background:transparent;border-color:transparent;padding:3px}.rt-subject{display:flex;align-items:center;gap:10px;padding:13px 0;border-top:1px solid #273d4b}.rt-subject>div{flex:1;min-width:0}.rt-subject strong{font-size:14px;overflow-wrap:anywhere}.rt-subject .rt-avatar{width:39px;height:39px}.rt-assignment{display:flex;gap:7px}.rt-assignment select{font-size:12px!important;padding:9px!important;min-width:0}.rt-connection{display:flex;gap:9px;align-items:center;color:#ebf3f8!important;font-size:13px!important}.rt-signal{width:8px;height:8px;border-radius:1px;background:#688091}.rt-signal.is-on{background:#63ca91;box-shadow:0 0 8px #63ca9140}.rt-help{color:#98afc0!important;font-size:12px!important;line-height:1.65;display:block;margin-top:8px!important}.rt-details .rt-help{font-size:11px!important}.rt-empty{min-height:680px;display:grid;place-items:center;text-align:center}.rt-empty>div{max-width:480px;padding:20px}.rt-empty h2{font-size:25px;margin:20px 0 10px}.rt-empty p{color:var(--rt-muted);line-height:1.8}.rt-empty .rt-button{margin-top:24px}.rt-empty-mini{padding:40px 20px;text-align:center;color:#a0b6c5}.rt-empty-mini strong{display:block;font-size:15px;margin:12px 0 6px}.rt-empty-mini p{font-size:12px}.rt-notice{display:flex;align-items:center;gap:10px;padding:14px 18px;border:1px solid #355a59;border-radius:4px;background:#17332f70;color:#c4e7db;margin-bottom:20px}.rt-notice.rt-warning{border-color:#7b6035;background:#3c2b1850;color:#f1d3a9}.rt-pagination{display:flex;justify-content:space-between;font-size:12px;padding:14px}.rt-pagination a{color:#ffac77}.rt-older{display:block;text-align:center;padding:10px;color:#c2d7e6!important;font-size:13px}.rt-shell input:not([type=checkbox]):not([type=radio]),.rt-shell select,.rt-shell textarea{width:100%;min-height:42px;background:#09151e;color:#edf4f9;border:1px solid #314b5e;border-radius:4px;padding:10px 12px;box-shadow:inset 0 1px 3px #0002;font-size:14px}.rt-shell textarea{resize:vertical;line-height:1.65;min-height:90px}.rt-shell input::placeholder,.rt-shell textarea::placeholder{color:#718c9f}.rt-shell select{color-scheme:dark}.rt-shell label{display:block;font-size:13px;font-weight:600;margin:18px 0 0}.rt-shell label>input,.rt-shell label>select,.rt-shell label>textarea{margin-top:7px}.rt-shell input[type=checkbox]{width:18px;height:18px;accent-color:#e96635;flex:none}.rt-form-layout{display:grid;grid-template-columns:minmax(0,1fr) 330px;gap:22px;max-width:1250px}.rt-new,.rt-settings{padding:30px}.rt-section-heading{display:flex;align-items:center;gap:17px;margin-bottom:25px}.rt-section-heading p,.rt-settings>p{color:#a6bbca;font-size:14px;margin-top:6px}.rt-form-grid{display:grid;grid-template-columns:1fr 1fr;gap:18px}.rt-smart-report{margin-top:24px;border-top:1px solid #304653;padding-top:1px}.rt-player-search{display:flex;gap:10px;margin-top:10px}.rt-results{display:flex;flex-direction:column;gap:4px;margin-top:8px}.rt-result{display:flex;align-items:center;gap:10px;padding:10px;background:#1c303f;border:1px solid #3a5566;color:#edf3fa;text-align:left;cursor:pointer;border-radius:4px}.rt-result:hover{background:#294557}.rt-result>span{flex:1}.rt-result small{display:block;color:#a4bfd2}.rt-result .rt-avatar{width:36px;height:36px}.rt-chosen{display:flex;flex-wrap:wrap;gap:10px;margin-top:10px}.rt-chosen-person{display:flex;align-items:center;gap:10px;padding:9px 12px;background:#1b2c38;border:1px solid #456272;border-radius:4px;max-width:100%}.rt-chosen-person strong{font-size:13px}.rt-chosen-person small{display:block;color:#9bb7ca;font-size:11px}.rt-chosen-person .rt-avatar{width:36px;height:36px}.rt-optional{font-size:11px;font-weight:400;color:#91a8bb;margin-left:5px}.rt-evidence-zone{border:1px dashed #3d586b;border-radius:4px;padding:20px;margin-top:22px;background:#101f2a}.rt-form-footer{display:flex;align-items:center;justify-content:space-between;gap:16px;margin-top:26px;border-top:1px solid #2b4150;padding-top:22px}.rt-form-footer p{display:flex;align-items:center;gap:8px;color:#94aabd;font-size:11px}.rt-settings{max-width:950px}.rt-settings h2{display:flex;align-items:center;gap:12px}.rt-option{display:flex!important;align-items:center;gap:16px;padding:18px;background:#10202c;border:1px solid #2e4758;border-radius:4px;cursor:pointer}.rt-option>span:not(.rt-icon-tile){flex:1}.rt-option strong{display:block;font-size:14px}.rt-option small{display:block;font-weight:400;color:#91aabd;margin-top:4px;font-size:12px}.rt-check{display:flex!important;align-items:center;gap:12px;font-weight:400!important}.rt-settings fieldset{border:1px solid #304958;padding:4px 18px 20px;margin-top:25px;border-radius:4px}.rt-settings legend{font-size:12px;color:#a8bdcd;padding:0 7px}.rt-divider{border-top:1px solid #304653;margin:30px 0}.rt-staff-row{display:flex;align-items:center;gap:12px;padding:15px 0;border-bottom:1px solid #273d4b}.rt-staff-row>div{flex:1;min-width:0}.rt-staff-row strong{font-size:14px}.rt-staff-row small{display:block;color:#94aec0}.rt-add-staff{display:flex;align-items:flex-end;gap:12px}.rt-add-staff label{flex:1}.rt-details input{font-size:11px!important}.rt-toast{position:fixed;bottom:30px;left:50%;transform:translateX(-50%);background:#294554;color:#fff;padding:13px 22px;border:1px solid #638196;border-radius:5px;box-shadow:0 8px 24px #0007;z-index:100}.rt-sr{position:absolute!important;clip:rect(0,0,0,0);width:1px;height:1px;overflow:hidden}.rt-body .site-header{position:relative}.rt-shell a,.rt-shell button{-webkit-tap-highlight-color:transparent}
@media(min-width:1800px){.rt-workspace{grid-template-columns:310px minmax(0,1fr) 330px}.rt-no-ticket{grid-template-columns:310px minmax(0,1fr)}}
@media(max-width:1250px){.rt-shell{width:calc(100% - 40px)}.rt-workspace{grid-template-columns:240px minmax(0,1fr)}.rt-details{grid-column:2;display:grid;grid-template-columns:1fr 1fr}.rt-form-layout>.rt-details{display:flex;grid-column:auto}.rt-ticket-top{flex-wrap:wrap}.rt-conversation{min-height:600px}.rt-inbox{grid-row:1 / span 2}.rt-form-layout{grid-template-columns:minmax(0,1fr) 280px}.rt-new,.rt-settings{padding:22px}}
@media(max-width:800px){.rt-shell{width:calc(100% - 28px);margin-top:22px}.rt-page-heading{align-items:flex-start;margin-bottom:20px}.rt-shell h1{font-size:28px}.rt-page-heading p{font-size:12px}.rt-heading-actions .rt-badge{display:none}.rt-tabs{gap:0;flex-wrap:wrap}.rt-tabs>a{padding:12px 9px;font-size:12px}.rt-tabs .rt-icon{width:18px;height:18px}.rt-navrow{align-items:flex-end;gap:8px;flex-wrap:wrap}.rt-workspace,.rt-no-ticket{grid-template-columns:1fr}.rt-inbox{grid-row:auto;min-height:0;max-height:330px}.rt-ticket-list{overflow:auto}.rt-inbox>.rt-privacy{display:none}.rt-ticket-row{padding:12px 15px}.rt-details{grid-column:auto}.rt-conversation{padding:16px;min-height:0}.rt-ticket-top{gap:10px}.rt-message{padding:14px}.rt-message header>time{max-width:80px;font-size:10px}.rt-form-layout{grid-template-columns:1fr}.rt-form-layout>.rt-details{display:grid;grid-template-columns:1fr 1fr}.rt-form-grid{grid-template-columns:1fr;gap:0}.rt-form-footer{flex-wrap:wrap}.rt-empty{min-height:350px}.rt-breadcrumb{font-size:11px;gap:9px}.rt-new,.rt-settings{padding:20px}.rt-settings>h2{font-size:21px}.rt-player-search{flex-wrap:wrap}.rt-player-search .rt-search{flex-basis:220px}.rt-option .rt-icon-tile{width:42px;height:42px}.rt-add-staff{flex-wrap:wrap}.rt-add-staff label{flex-basis:200px}.rt-page-heading .rt-icon{width:30px;height:30px}}
@media(max-width:480px){.rt-details,.rt-form-layout>.rt-details{grid-template-columns:1fr}.rt-message header .rt-avatar{width:35px;height:35px}.rt-message header{gap:8px}.rt-compose-tabs{gap:10px}.rt-compose-tabs label{font-size:12px!important}.rt-composer-bottom{gap:8px}.rt-upload{font-size:11px!important}.rt-button{padding:8px 10px}.rt-form-footer .rt-primary{width:100%}.rt-report-meta{grid-template-columns:1fr}.rt-report-meta>div+div{border-left:0;border-top:1px solid #304653}.rt-section-heading{gap:12px}.rt-section-heading h2{font-size:20px}}
@media(prefers-reduced-motion:reduce){.rt-shell *{transition:none!important;scroll-behavior:auto!important}}

.rt-shell input[type="datetime-local"]{color-scheme:dark}

/* Keep support-link actions aligned and separated, including narrow sidebars. */
.rt-support-actions{display:grid;grid-template-columns:minmax(0,1fr);gap:10px;margin-top:12px}
.rt-details .rt-support-actions>.rt-button{width:100%;min-width:0;min-height:42px;margin:0;white-space:normal;text-align:center;font-weight:600;line-height:1.4}

/* Approved illustrated support workspace, v0.1.5. */
:root{--rt-bg:#090f14;--rt-panel:#101b24;--rt-border:#2c414f;--rt-muted:#a6bac9;--rt-text:#edf3f8;--rt-orange:#f16635}
.rt-shell{max-width:1840px;width:calc(100% - 64px);margin:18px auto 64px;font-family:Arial,Helvetica,sans-serif;font-size:15px;line-height:1.55}.rt-shell h2{font-size:24px}.rt-shell [hidden]{display:none!important}
.rt-icon{display:inline-block;object-fit:contain;vertical-align:middle;flex:none;filter:none}.rt-primary .rt-icon{filter:none}.rt-icon-tile{background:#172832;border-color:#344a59;box-shadow:none}
.rt-shell .rt-button,.rt-shell .rt-icon-button{font-family:inherit;font-size:13px!important;line-height:1.35;font-weight:600;min-height:40px;gap:9px;padding:8px 13px;background:linear-gradient(180deg,#1b2b36,#111d26);border:1px solid #3a5363;border-radius:4px;box-shadow:0 1px 2px #0004;transition:border-color .15s,background .15s,box-shadow .15s}
.rt-shell .rt-button:hover,.rt-shell .rt-icon-button:hover{transform:none;border-color:#718b9d;background:linear-gradient(#243b49,#192c38);box-shadow:0 2px 10px #0003}
.rt-shell .rt-primary{background:linear-gradient(#f77740,#dd491c);border-color:#fa8755;color:#fff!important;box-shadow:inset 0 1px 0 #ffb28d38,0 2px 8px #0004}.rt-shell .rt-primary:hover{background:linear-gradient(#ff8c57,#ee5926);border-color:#ffad78;box-shadow:0 3px 14px #ec612224}
.rt-shell .rt-icon-button{width:34px;min-height:32px;padding:5px}.rt-shell .rt-badge{text-transform:none;font-size:11px;font-weight:500;letter-spacing:0;border-radius:3px;padding:6px 9px}.rt-badge.rt-staff{color:#ffcbab;border-color:#975532;background:#63371d55}.rt-badge.rt-closed{color:#b8ddc4}.rt-badge.rt-player{color:#c5e2f4;border-color:#45677e}
.rt-breadcrumb{font-size:11px;margin-bottom:12px}.rt-breadcrumb:empty{display:none}.rt-breadcrumb:not(:has(a)){display:none}
.rt-community-banner{position:relative;isolation:isolate;min-height:178px;border:1px solid #2e424f;border-radius:5px;background:#14222c;overflow:hidden}
.rt-banner-art{position:absolute;inset:0;z-index:-2}.rt-banner-art img{width:100%;height:100%;object-fit:cover;object-position:var(--rt-banner-x) var(--rt-banner-y)}
.rt-community-banner:before{content:"";position:absolute;inset:0;z-index:-1;background:linear-gradient(90deg,#050d14c9,#050d1433 60%,#050d144d),linear-gradient(0deg,#050d146b,transparent 65%)}
.rt-banner-content{min-height:178px;display:flex;justify-content:space-between;align-items:center;gap:28px;padding:27px 30px}.rt-community-identity{display:flex;align-items:center;gap:22px;min-width:0}.rt-community-identity>div{min-width:0}.rt-community-logo{width:72px;height:72px;object-fit:contain;flex:none}
.rt-community-banner h1{font-size:36px;line-height:1.15;letter-spacing:-.6px;color:#fff;overflow-wrap:anywhere}.rt-community-banner p{font-size:18px;color:#c0d3e0;margin-top:8px}.rt-community-banner .rt-heading-actions{flex:none;margin:0}.rt-community-banner .rt-button{background:#101e28df;border-color:#5c7280}.rt-mobile-art-only{display:none}
.rt-navrow{min-height:72px;margin:0 0 20px;gap:20px;align-items:center;border-bottom:1px solid #2e424f}.rt-navrow>.rt-tabs{align-self:stretch;align-items:stretch;gap:8px}.rt-tabs>a{font-size:14px;font-weight:600;padding:19px 16px 17px;white-space:nowrap;border-bottom-width:3px}.rt-tabs>a.is-active{color:#fff;border-color:#f26835}.rt-navrow>.rt-tabs>a{display:flex;align-items:center}
.rt-toolbar-actions{display:flex;align-items:center;gap:14px;margin-left:auto;flex:none}.rt-toolbar-actions>.rt-primary{min-height:45px;padding:7px 17px}.rt-toolbar-actions .rt-notifications>summary{min-height:45px}
.rt-live-line{margin:0 0 18px;font-size:12px;color:var(--rt-muted)}.rt-live-status{display:inline-flex;align-items:center;gap:10px;font-size:12px;color:#a8bfce}.rt-live-status:before{content:"";width:7px;height:7px;border-radius:2px;background:#71d9a1;box-shadow:0 0 7px #71d9a144}.rt-live-status.is-error:before{background:#e9b16d;box-shadow:none}
.rt-clean-workspace{grid-template-columns:340px minmax(0,1fr);gap:18px;align-items:stretch}.rt-panel{border:1px solid #2a414f;background:linear-gradient(135deg,#101e28,#0c161e);border-radius:5px;box-shadow:0 4px 18px #0002}
.rt-clean-workspace>.rt-inbox{padding:21px 0 0;min-height:600px;max-height:none;grid-row:auto;overflow:hidden;align-self:stretch}.rt-inbox-heading{display:flex;gap:15px;align-items:center;padding:0 21px;margin:0 0 14px!important;font-size:25px!important}
.rt-inbox-tabs{margin:0 20px 16px;gap:14px;flex-wrap:nowrap;align-items:center}.rt-inbox-tabs>a{font-size:14px;padding:8px 10px 10px;gap:12px}.rt-inbox-tabs>a>span{font-size:11px;line-height:1.5;min-width:18px;text-align:center;padding:1px 4px;background:#243845;border-radius:2px;color:#b8ccd9}.rt-inbox-tabs>a.is-active>span{color:#ffb782;background:#673715}
.rt-search-form{padding:0 18px;margin:0 0 16px;gap:0}.rt-search{min-height:43px;padding:0 10px!important;gap:9px;background:#0a151e}.rt-search input{margin:0!important;font-weight:400!important;font-size:13px!important;min-height:42px!important;padding:8px 0!important}.rt-search-submit{display:flex;align-items:center;justify-content:center;border:0;background:none;padding:0;flex:none;cursor:pointer}
.rt-clean-workspace .rt-ticket-list{max-height:660px;overflow:auto;flex:1}.rt-ticket-row{gap:12px;padding:19px 18px;border-left:4px solid transparent;border-bottom:1px solid #273d4b}.rt-ticket-row.is-selected{border-left-color:#f26a36;background:linear-gradient(105deg,#623a234a,#342f2e6b)}.rt-ticket-row:hover{background-color:#263b4840}.rt-ticket-row .rt-avatar{width:48px;height:48px;margin-top:4px}.rt-ticket-row strong{font-size:15px;line-height:1.45;margin:5px 0}.rt-ticket-row small{font-size:12px;line-height:1.5;margin:0 0 10px}.rt-ticket-row time{font-size:11px}.rt-ticket-label{font-size:11px;gap:8px}.rt-unread-label{color:#ffc293;font-size:10px;font-weight:600}.rt-unread-label:before{content:"";display:inline-block;width:5px;height:5px;border-radius:1px;background:#ff9f5d;margin-right:5px}
.rt-inbox-footer{margin-top:auto;padding:23px 21px 24px;border-top:1px solid #1e3441}.rt-clean-workspace>.rt-conversation{padding:22px 24px;min-height:600px;min-width:0}.rt-ticket-top{align-items:flex-start;gap:18px;margin-bottom:18px;flex-wrap:nowrap}.rt-ticket-top>div:first-child{min-width:0}.rt-ticket-top h2{font-size:25px;line-height:1.3;margin:5px 0 0}.rt-eyebrow{font-size:11px;color:#aac0d0}.rt-ticket-server{color:#7993a6}.rt-ticket-actions{display:flex;gap:12px;align-items:center;flex:none}.rt-ticket-top .rt-button{font-size:12px!important;padding:6px 11px}.rt-ticket-actions .rt-badge{padding:9px 11px}
.rt-context-bar{display:flex;flex-wrap:wrap;align-items:center;gap:14px 24px;border:1px solid #2d4351;border-radius:4px;background:#192a345e;padding:10px 12px;margin-bottom:7px}.rt-support-contact{display:flex;gap:18px;align-items:center;flex:1 1 290px;min-width:0}.rt-contact-person{display:flex;gap:10px;align-items:center;min-width:0}.rt-contact-person .rt-avatar{width:33px;height:33px}.rt-contact-person>div{min-width:0}.rt-contact-person small{font-size:10px;color:#9fb6c7;display:block}.rt-contact-person strong{font-size:12px;font-weight:600;display:block;overflow-wrap:anywhere}
.rt-assignment-details{margin-left:auto;position:relative;flex:none}.rt-assignment-details>summary{font-size:12px;cursor:pointer;color:#bdd4e3;list-style:none;text-decoration:underline;text-underline-offset:3px}.rt-assignment-details>summary::-webkit-details-marker{display:none}.rt-assignment{display:block;position:absolute;z-index:12;left:0;top:calc(100% + 10px);background:#172934;border:1px solid #536d7d;border-radius:4px;padding:13px;width:310px;box-shadow:0 10px 28px #0008}.rt-assignment label{margin:0 0 8px!important;font-size:12px!important}.rt-assignment>div{display:flex;align-items:center;gap:8px}.rt-assignment select{font-size:12px!important;min-width:0;padding:8px!important;flex:1}.rt-assignment .rt-button{flex:none;padding:6px 8px}
.rt-report-summary{display:flex;flex-wrap:wrap;gap:10px 20px;align-items:center;margin:0;border:0;background:transparent;padding:0}.rt-report-fact{display:flex;align-items:baseline;gap:7px;min-width:0}.rt-report-fact small{font-size:11px;color:#94adbf}.rt-report-fact strong{font-size:12px;font-weight:400;overflow-wrap:anywhere}.rt-report-fact time{font:inherit}
.rt-ticket-details{border-bottom:1px solid #2a3d49;margin:0 0 3px}.rt-ticket-details>summary{display:flex;justify-content:space-between;gap:12px;cursor:pointer;list-style:none;font-size:11px;color:#9ab3c6;padding:8px 0}.rt-ticket-details>summary::-webkit-details-marker{display:none}.rt-ticket-details>summary:hover{color:#eaf3fa}.rt-ticket-details>summary>span{font-size:10px;color:#809caf}
.rt-identity-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(245px,1fr));gap:12px;padding:2px 0 14px}.rt-identity-card{background:linear-gradient(125deg,#182b355e,#111f295e);border:1px solid #2e4757;padding:12px;border-radius:4px;min-width:0}.rt-identity-card .rt-person{margin:0;gap:12px}.rt-identity-card .rt-avatar{width:52px;height:52px}.rt-person>div{min-width:0;flex:1}.rt-identity-card h3{font-size:11px!important;font-weight:400;color:#aac0d0;margin:0 0 4px!important}.rt-identity-card .rt-person strong{font-size:14px;line-height:1.4;overflow-wrap:anywhere}.rt-profile-id{display:flex;gap:5px;align-items:center;margin-top:3px}.rt-profile-id .rt-steamid{flex:1;min-width:0;font-size:10px;gap:4px;justify-content:flex-start;word-break:normal}.rt-steamid .rt-icon-button{background:#142733;border:1px solid #304c5d;box-shadow:none;padding:2px;min-height:24px;width:26px}.rt-shell a.rt-profile-link{color:#d3e6f4;text-decoration:underline;text-underline-offset:3px;text-decoration-color:#8fbed078}.rt-shell a.rt-profile-link:hover{color:#fff;text-decoration-color:#f3a578}
.rt-conversation-label{display:flex;align-items:center;justify-content:space-between;min-height:24px;margin-top:5px}.rt-conversation-label h3{font-size:11px;color:#8da9bc;font-weight:400;margin:0}.rt-new-message-link{font-size:12px;color:#ffb384!important}.rt-messages{gap:0;margin-bottom:14px}.rt-message{padding:16px 0;background:transparent;border:0;border-bottom:1px solid #283e4c;border-radius:0}.rt-message header{gap:11px;align-items:center;margin-bottom:6px}.rt-message header .rt-avatar{width:42px;height:42px;grid-row:1 / 3}.rt-message header>div{display:flex;gap:12px;flex-wrap:wrap;align-items:baseline;flex:0 1 auto}.rt-message header strong{font-size:14px}.rt-message header>time{font-size:11px;align-self:center;margin-left:auto;color:#9cb5c6}.rt-person-role{font-size:10px;color:#a9c0d0;background:#213541;border:1px solid #344b5a;border-radius:3px;padding:1px 6px}.rt-message-body{margin-left:53px;font-size:14px;line-height:1.7}.rt-attachments{margin:10px 0 0 53px;gap:12px}.rt-attachments>a{flex:0 1 230px;max-width:260px;min-width:0;background:#0a151e;border:1px solid #2a414f;border-radius:3px;overflow:hidden}.rt-evidence{height:130px;border:0;border-radius:0;display:block;object-fit:cover}.rt-attachments span{padding:4px 7px;margin:0;font-size:10px}.rt-event{justify-content:flex-start;gap:7px;padding:10px 2px;margin:6px 0;border:0;border-bottom:1px solid #283e4b;background:none;font-size:11px;line-height:1.5;flex-wrap:wrap}.rt-note{border:1px solid #6f583b;background:#3b2e1a33;border-radius:4px;padding:13px;margin:10px 0}.rt-note .rt-person-role{background:#473620;border-color:#6f583b;color:#eac895}
.rt-composer{background:#101e27;border:1px solid #304755;border-radius:4px;padding:0 13px 12px;margin-top:14px}.rt-compose-tabs{gap:18px;margin:0;flex-wrap:wrap}.rt-compose-tabs label{font-size:13px!important;padding:11px 7px 9px;border:0;border-bottom:3px solid transparent;background:none;position:relative}.rt-compose-tabs input{position:absolute;width:1px!important;height:1px;opacity:0;left:5px}.rt-compose-tabs label:has(input:checked){border-bottom-color:#f56b38;color:#fff}.rt-compose-tabs label:has(input:focus-visible){outline:2px solid #f7a272;outline-offset:-2px}.rt-compose-hint{font-size:11px;color:#9eb5c5;margin:9px 0!important}.rt-composer:has([value=note]:checked) .rt-compose-hint{color:#f1c889}.rt-composer textarea{min-height:100px;font-size:14px}.rt-composer-bottom{margin:10px 0 4px;gap:12px}.rt-upload{font-size:12px!important;gap:10px}.rt-composer .rt-help{font-size:10px!important;margin-top:4px!important;color:#809caf!important}.rt-closed-notice{padding:14px;border:1px solid #365b48;background:#2344324a;font-size:13px;margin-top:16px;border-radius:4px}
/* Notification centre, retained across automatic updates. */
.rt-notifications{position:relative}.rt-notifications>summary{display:flex;align-items:center;gap:10px;cursor:pointer;list-style:none;padding:6px 12px;background:linear-gradient(#172732,#0e1a23);border:1px solid #4a6272;border-radius:4px;font-size:13px;font-weight:600;min-height:45px;box-shadow:0 2px 6px #0003;white-space:nowrap}.rt-notifications>summary::-webkit-details-marker{display:none}.rt-notifications>summary:hover{border-color:#bd885b}.rt-notifications[open]>summary{border-color:#e28042;box-shadow:0 0 12px #c85d2026}.rt-notification-count{min-width:20px;padding:1px 5px;text-align:center;font-size:12px;background:linear-gradient(#fd8c4c,#e65624);color:white;border:1px solid #fa955c;border-radius:3px}
.rt-notifications-menu{position:absolute;right:0;top:calc(100% + 10px);width:430px;max-width:calc(100vw - 32px);z-index:80;border:1px solid #a7643d;border-top-color:#ef9a5f;border-radius:5px;background:linear-gradient(125deg,#15232e,#0d1720);box-shadow:0 18px 55px #000a;max-height:calc(100dvh - var(--rt-popup-top,220px) - 16px);overflow:auto;overscroll-behavior:contain}.rt-navrow:has(.rt-notifications[open]){position:relative;z-index:70}
.rt-notifications-head{display:flex;align-items:center;gap:10px;padding:16px 15px 12px;position:relative}.rt-notification-emblem{display:grid;place-items:center;width:49px;height:49px;border:1px solid #4e6472;background:#0b161f;border-radius:4px;flex:none}.rt-notifications-head>div{min-width:0;flex:1}.rt-notifications-head h2{font-size:20px;line-height:1.2;letter-spacing:-.3px}.rt-notifications-head p{font-size:11px;color:#a4becf;margin-top:5px}.rt-unread-total{align-self:flex-start;font-size:10px;white-space:nowrap;color:#ffd0ad;border:1px solid #975e36;border-radius:3px;padding:3px 6px;background:#63341645}.rt-notification-close{align-self:flex-start}.rt-shell .rt-notification-close{min-height:26px;width:26px;padding:3px;background:#1d2a34;box-shadow:none}
.rt-notification-filters{display:flex;gap:20px;padding:0 16px;margin:0 0 10px;border-bottom:1px solid #304453}.rt-notification-filters>button{border:0;border-bottom:3px solid transparent;background:none;color:#b2cddd;padding:10px 9px;font-size:13px;cursor:pointer;display:flex;gap:10px;align-items:center}.rt-notification-filters>button[aria-pressed=true]{border-color:#f66c38;color:#fff;font-weight:600}.rt-notification-filters>button span{background:#763c1e;color:#ffc39d;border-radius:2px;padding:0 5px;font-size:11px}
.rt-notification-surface[data-view=unread] [data-notification-list=all],.rt-notification-surface[data-view=all] [data-notification-list=unread]{display:none}.rt-notification-scroll{padding:0 12px;max-height:390px;overflow:auto;overscroll-behavior:contain}.rt-notification-item{display:flex!important;gap:12px;position:relative;padding:14px 12px;margin-bottom:9px;background:#11212b;border:1px solid #304959;border-radius:4px}.rt-notification-item:hover{background:#23333b;border-color:#69808c}.rt-notification-item.is-unread{border-left:3px solid #f2733e;background:linear-gradient(100deg,#3e302b7a,#2b28285c)}.rt-notification-item.is-unread:hover{background:#4b352c80}.rt-notification-avatar{position:relative;align-self:flex-start;flex:none;margin-right:2px}.rt-notification-avatar .rt-avatar{width:46px;height:46px}.rt-notification-event{position:absolute;bottom:-6px;right:-7px;display:grid;place-items:center;width:27px;height:27px;background:#192833;border-radius:4px}
.rt-notification-copy{display:block;min-width:0;flex:1}.rt-notification-copy strong{font-size:13px;line-height:1.4;display:block;color:#f0f5fb;overflow-wrap:anywhere}.rt-notification-ticket{display:block;color:#a9d4ed;font-size:11px;line-height:1.5;margin-top:4px;overflow-wrap:anywhere}.rt-notification-preview{display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical;overflow:hidden;font-size:12px;line-height:1.55;margin-top:7px;color:#e0e8ed;overflow-wrap:anywhere}.rt-notification-copy time{display:block;font-size:10px;color:#9bb2c3;margin-top:5px}.rt-notification-dot{width:6px;height:6px;border-radius:2px;background:#ff9e51;flex:none;margin:5px 0 0;box-shadow:0 0 6px #f78d3533}.rt-notification-footer{padding:3px 12px 13px}.rt-notification-footer>.rt-button{width:100%;font-size:12px!important}.rt-notifications-empty{text-align:center;padding:28px 10px 30px;color:#bad8ca}.rt-notifications-empty strong{display:block;font-size:14px;margin:10px 0}.rt-notifications-empty p{font-size:12px;color:#91acbe}.rt-activity{max-width:1050px;padding:26px}.rt-activity .rt-notification-item{padding:18px}.rt-activity .rt-notification-copy strong{font-size:15px}.rt-activity .rt-notification-preview{font-size:14px}.rt-activity .rt-section-heading{margin-bottom:24px}
.rt-empty{min-height:340px}.rt-empty>div{max-width:450px}.rt-empty h2{font-size:24px}.rt-toast{max-width:calc(100vw - 28px);width:max-content;text-align:center;font-size:13px}.rt-section-heading p{font-size:13px;color:#9bb5c8}.rt-settings{max-width:none}.rt-form-layout{max-width:1400px}.rt-support-actions>.rt-button{white-space:normal}
@media(min-width:1800px){.rt-clean-workspace{grid-template-columns:370px minmax(0,1fr)}}
@media(max-width:1250px){.rt-shell{width:calc(100% - 40px)}.rt-clean-workspace{grid-template-columns:285px minmax(0,1fr)}.rt-clean-workspace>.rt-conversation{padding:18px}.rt-ticket-top{flex-wrap:wrap}.rt-ticket-actions{margin-left:0}.rt-identity-grid{grid-template-columns:repeat(auto-fit,minmax(225px,1fr))}.rt-identity-card{padding:10px}.rt-identity-card .rt-avatar{width:43px;height:43px}.rt-assignment{left:auto;right:0}.rt-navrow{gap:12px}.rt-navrow>.rt-tabs{gap:0}.rt-navrow .rt-tabs>a{padding:18px 11px}.rt-toolbar-actions{gap:9px}}
@media(max-width:950px){.rt-navrow{flex-wrap:wrap;justify-content:space-between;padding:8px 0 12px;gap:4px 12px}.rt-navrow>.rt-tabs{flex:1 1 390px;min-height:48px}.rt-toolbar-actions{margin-left:0;flex:none}.rt-community-banner h1{font-size:31px}.rt-community-logo{width:58px;height:58px}.rt-banner-content{padding:23px;gap:20px}.rt-community-banner p{font-size:16px}.rt-ticket-server{display:block;margin-top:3px}.rt-identity-grid{grid-template-columns:1fr}.rt-assignment{width:280px}}
@media(max-width:800px){.rt-shell{width:calc(100% - 28px);margin-top:14px}.rt-clean-workspace{grid-template-columns:1fr;gap:16px}.rt-clean-workspace>.rt-inbox{min-height:0;max-height:none;position:static;padding-top:16px}.rt-clean-workspace .rt-ticket-list{max-height:235px}.rt-inbox-footer{padding:12px 18px}.rt-inbox-heading{font-size:22px!important;gap:12px;margin-bottom:8px!important}.rt-inbox-heading .rt-icon{width:38px!important;height:38px!important}.rt-inbox-tabs{margin-bottom:12px}.rt-search-form{margin-bottom:12px}.rt-ticket-row{padding:14px 16px}.rt-clean-workspace>.rt-conversation{padding:18px;min-height:0}.rt-identity-grid{grid-template-columns:repeat(auto-fit,minmax(240px,1fr))}.rt-ticket-top h2{font-size:24px}.rt-context-bar{gap:12px}.rt-report-summary{gap:9px 18px}.rt-assignment{right:0;left:auto;max-width:calc(100vw - 90px)}.rt-navrow>.rt-tabs{flex-basis:100%;flex-wrap:nowrap;overflow:auto;min-width:0}.rt-navrow>.rt-tabs>a{padding:12px 11px}.rt-toolbar-actions{width:100%;justify-content:space-between;margin-top:5px}.rt-notifications-menu{position:fixed;top:var(--rt-popup-top,170px);left:auto;right:16px;width:430px;max-width:calc(100vw - 32px)}.rt-notifications{position:static}.rt-notification-scroll{max-height:calc(100dvh - var(--rt-popup-top,170px) - 205px);min-height:90px}.rt-message-body{font-size:14px}.rt-message header>time{max-width:none;font-size:10px}.rt-activity{padding:19px}}
@media(max-width:600px){.rt-banner-content{min-height:190px;align-items:flex-start;flex-direction:column;padding:21px;gap:18px}.rt-community-banner{min-height:0}.rt-community-identity{gap:15px}.rt-community-logo{width:52px;height:52px}.rt-community-banner h1{font-size:29px}.rt-community-banner p{font-size:15px}.rt-heading-actions{align-self:flex-start}.rt-heading-actions .rt-button{font-size:12px!important;min-height:38px}.rt-banner-art img{object-position:var(--rt-banner-mobile-x) var(--rt-banner-mobile-y)}.rt-no-mobile-art{display:none}.rt-mobile-art-only{display:block}.rt-identity-grid{grid-template-columns:1fr}.rt-identity-card .rt-avatar{width:48px;height:48px}.rt-ticket-actions{gap:9px;flex-wrap:wrap}.rt-support-contact{flex-basis:100%;gap:10px}.rt-report-fact{flex-wrap:wrap;gap:4px 8px}.rt-report-fact strong{font-size:12px}.rt-message header>div{gap:4px 8px}.rt-message header>time{margin-left:auto;white-space:nowrap;align-self:flex-start}.rt-message-body{margin-left:0;margin-top:10px}.rt-attachments{margin-left:0}.rt-composer{padding:0 11px 10px}.rt-composer-bottom{flex-wrap:wrap;gap:10px}.rt-composer-bottom>.rt-button{margin-left:auto}.rt-compose-tabs{gap:10px}.rt-compose-tabs label{font-size:12px!important;padding-left:4px;padding-right:4px}.rt-notifications-head{padding:13px 11px 11px;gap:8px;flex-wrap:wrap}.rt-notifications-head h2{font-size:18px}.rt-notifications-head p{font-size:10px}.rt-notification-emblem{width:39px;height:39px}.rt-notification-emblem .rt-icon{width:35px!important;height:35px!important}.rt-unread-total{font-size:9px;padding:2px 4px;position:absolute;right:46px;top:13px}.rt-notifications-head>div{padding-top:22px}.rt-notification-close{position:absolute;right:12px;top:12px}.rt-notification-filters{gap:14px}.rt-notification-item{gap:10px;padding:12px 9px}.rt-notification-avatar .rt-avatar{width:40px;height:40px}.rt-notification-copy strong{font-size:12px}.rt-notification-preview{font-size:11px}.rt-notification-copy time{font-size:10px}.rt-activity .rt-notification-item{padding:14px 10px}.rt-toolbar-actions{gap:8px}.rt-toolbar-actions>.rt-primary{padding:6px 10px;font-size:12px!important}.rt-notifications>summary{padding:6px 8px;gap:6px;font-size:12px}.rt-notifications>summary>.rt-icon{width:26px!important;height:26px!important}.rt-toolbar-actions>.rt-primary .rt-icon{width:27px!important;height:27px!important}}
@media(max-width:360px){.rt-toolbar-actions{gap:6px}.rt-shell .rt-toolbar-actions>.rt-primary{font-size:11px!important;padding:6px 8px;gap:6px}.rt-toolbar-actions>.rt-primary .rt-icon,.rt-notifications>summary>.rt-icon{width:24px!important;height:24px!important}.rt-notifications>summary{padding:6px;gap:5px}}
/* The directory header's generic nav rules must not stretch ticket folders. */
.rt-shell nav{height:auto}.rt-shell nav a{text-transform:none;letter-spacing:0}
.rt-inbox-heading,.rt-inbox-tabs,.rt-search-form,.rt-inbox-footer{flex-shrink:0}.rt-clean-workspace .rt-ticket-list{flex:1 1 auto;min-height:120px}
@media(max-width:800px){.rt-clean-workspace .rt-ticket-list{min-height:0}}

/* Individual high-resolution icons match the existing Rust Online image set. */
.rt-shell img.rt-icon{object-fit:contain;image-rendering:auto;flex-shrink:0}

/* v0.1.7: readable support flow and the website's lift, light and image motion. */
.rt-shell{--rt-light:#a9d3ed;--rt-accent:#f47742;--rt-ease:cubic-bezier(.22,.61,.36,1)}
.rt-panel{background:linear-gradient(145deg,#13232d,#0d1821 65%);border-color:#344c5c;box-shadow:0 12px 32px #0003,inset 0 1px 0 #e0f1ff08}
.rt-community-banner{border-color:#405b6c;box-shadow:0 12px 35px #0004,inset 0 1px 0 #d9edff12}
.rt-community-banner h1{text-shadow:0 3px 16px #0008}.rt-community-banner p{font-size:15px;color:#c5d9e6}
.rt-navrow{border-bottom-color:#3b5261}.rt-navrow>.rt-tabs>a{position:relative;color:#a8c0d1}
.rt-tabs>a.is-active{color:#fff;background:linear-gradient(0deg,#ed713112,transparent 85%);text-shadow:0 0 18px #fc925d30}
.rt-clean-workspace{align-items:start;gap:22px}
.rt-clean-workspace>.rt-inbox{position:sticky;top:18px;align-self:start;min-height:0;max-height:calc(100dvh - 36px);padding-top:20px}
.rt-inbox-heading{font-size:22px!important;gap:12px;margin-bottom:19px!important}
.rt-inbox-tabs{margin-bottom:15px}.rt-clean-workspace .rt-ticket-list{padding:4px 10px 12px;min-height:120px;max-height:min(620px,calc(100dvh - 270px));scrollbar-width:thin;scrollbar-color:#506b7d #101c24}
.rt-ticket-row{position:relative;isolation:isolate;margin:0 0 9px;border:1px solid #2d4655;border-left:3px solid #36566b;border-radius:5px;padding:16px 12px;background:linear-gradient(115deg,#192d39aa,#0d1a23aa)}
.rt-ticket-row:last-child{margin-bottom:0}.rt-ticket-row>div{min-width:0}.rt-ticket-row strong{font-size:14px;line-height:1.5;margin:5px 0 7px}.rt-ticket-row small{font-size:11px;margin-bottom:10px}
.rt-ticket-row.is-selected{border-color:#926347;border-left-color:#ff9255;background:linear-gradient(115deg,#4d34288c,#1d2b35);box-shadow:inset 0 1px 0 #ffc39515,0 4px 16px #0003}
.rt-ticket-row.is-selected strong{color:#fff}.rt-ticket-row.is-selected .rt-avatar{border-color:#a47857;box-shadow:0 0 12px #e18b4825}
.rt-unread-label{color:#ffc596;letter-spacing:.15px}.rt-inbox-footer{padding:15px 20px;background:#0c1720a6}
.rt-clean-workspace>.rt-conversation{padding:26px;min-height:450px;border-top-color:#526c7b}
.rt-ticket-top{padding-bottom:20px;margin-bottom:17px;border-bottom:1px solid #354d5c;gap:18px}.rt-ticket-top h2{font-size:27px;line-height:1.3;margin-top:8px}.rt-eyebrow{font-size:12px;color:#bdd4e3}.rt-ticket-server{color:#92adbf}
.rt-ticket-actions{padding-top:2px}.rt-ticket-actions .rt-badge{border-radius:3px;letter-spacing:.25px}.rt-badge.rt-staff{color:#ffd1a9;border-color:#99643f;background:#4d311e80}.rt-badge.rt-player{color:#c9e9ff;border-color:#486d88;background:#25496066}
.rt-context-bar{display:grid;grid-template-columns:minmax(210px,.9fr) minmax(280px,1.3fr);gap:18px;background:#0b18216b;border-color:#314b5b;padding:14px 16px;margin-bottom:14px;box-shadow:inset 0 1px 0 #ffffff06}
.rt-context-bar:not(:has(.rt-report-summary)){grid-template-columns:1fr}.rt-support-contact{min-width:0;gap:12px}.rt-contact-person .rt-avatar{width:37px;height:37px}.rt-contact-person small{font-size:11px;margin-bottom:3px}.rt-contact-person strong{font-size:13px}
.rt-assignment-details>summary{white-space:nowrap;text-decoration:none;border:1px solid #3c5667;background:#1b2e3c;padding:6px 9px;border-radius:3px;font-size:11px}
.rt-report-summary{display:grid;grid-template-columns:1fr 1fr;gap:16px;border-left:1px solid #354e5e;padding-left:18px;align-items:start}
.rt-report-fact{display:flex;flex-direction:column;gap:4px;align-items:flex-start}.rt-report-fact small{font-size:11px;color:#9eb9cc}.rt-report-fact strong{font-size:13px;line-height:1.45;font-weight:600;color:#dceaf4}
.rt-ticket-details{border:0;margin-bottom:15px}.rt-ticket-details>summary{font-size:12px;font-weight:600;padding:0 0 10px;color:#b4cedf;align-items:center;gap:10px}.rt-ticket-details>summary>span{margin-left:auto;font-size:11px;color:#a5bdce}.rt-ticket-details>summary:after{content:'Show';font-size:10px;font-weight:400;color:#91b4cc;border:1px solid #3a5363;border-radius:3px;padding:1px 6px}.rt-ticket-details[open]>summary:after{content:'Hide'}
.rt-identity-grid{padding:0;gap:11px}.rt-identity-card{position:relative;isolation:isolate;padding:13px;background:linear-gradient(140deg,#1d35445c,#12222e99);border-color:#3b586a;box-shadow:inset 0 1px 0 #dbefff08}.rt-identity-card h3{color:#a4c0d3}.rt-identity-card .rt-person strong{font-size:14px}.rt-identity-card .rt-avatar{border-color:#537080}
.rt-conversation-label{margin:23px 0 12px;padding-top:17px;border-top:1px solid #354d5b}.rt-conversation-label h3{font-size:15px;font-weight:600;color:#e1edf5}.rt-new-message-link{padding:5px 9px;border:1px solid #8d5a37;border-radius:3px;background:#4b301e80}
.rt-messages{gap:12px;margin-bottom:18px}.rt-message{padding:17px 18px;border:1px solid #344d5d;border-radius:5px;background:linear-gradient(125deg,#142733,#101e28);box-shadow:0 4px 16px #0002}.rt-message header{margin-bottom:9px}.rt-message header>div{gap:7px 10px}.rt-message header strong{font-size:14px}.rt-message header .rt-avatar{width:40px;height:40px}.rt-message header>time{font-size:11px;color:#a6bece}.rt-person-role{font-size:10px;letter-spacing:.15px}.rt-message-body{margin-left:51px;font-size:14px;line-height:1.75;color:#dce8f0}
.rt-message-support{border-left:3px solid #71a8c6;background:linear-gradient(125deg,#1b344459,#11212c)}.rt-message-support .rt-person-role{background:#284757;border-color:#4a6f83;color:#c5e6f7}.rt-note{padding:17px 18px;border:1px solid #7a6447;border-left:3px solid #d7aa60;background:linear-gradient(125deg,#3c322375,#211f1b80);margin:0}.rt-note .rt-person-role{background:#473620;border-color:#806741;color:#f2ce91}
.rt-event{margin:0;padding:8px 12px;border:0;border-left:2px solid #49697b;background:#101d2666;border-radius:3px;color:#a4bece}.rt-event .rt-icon{opacity:.8}.rt-attachments{margin-left:51px}.rt-attachments>a{box-shadow:0 4px 12px #0003}.rt-attachments .rt-evidence{width:100%;transform-origin:center}
.rt-composer{padding:0 17px 15px;margin-top:20px;border-color:#4b6b7f;background:linear-gradient(130deg,#1b314054,#10222d);box-shadow:0 7px 23px #0003,inset 0 1px 0 #dceeff0b}.rt-composer:focus-within{border-color:#8cbcd5;box-shadow:0 0 0 1px #90bdd926,0 0 30px #72a5c61c,0 10px 25px #0003}.rt-composer:has([value=note]:checked){border-color:#a18450;background:linear-gradient(130deg,#3c312266,#1b211f)}.rt-composer:has([value=note]:checked):focus-within{box-shadow:0 0 0 1px #ddb46a26,0 0 25px #d8a85e19}
.rt-compose-tabs label{font-size:14px!important;padding:14px 8px 11px}.rt-compose-hint{font-size:12px;margin:12px 0!important}.rt-composer textarea{min-height:124px;background:#08151ed9;border-color:#385465;line-height:1.65}.rt-composer-bottom{margin-top:12px}.rt-upload{padding:7px 9px;border:1px solid #354f60;border-radius:4px;background:#152b3859;cursor:pointer}.rt-composer .rt-help{font-size:11px!important;margin-top:8px!important}
.rt-notifications-menu{border-color:#5b798c;border-top-color:#9bbbd0;box-shadow:0 22px 60px #000b,0 0 35px #89b9d21c,inset 0 1px 0 #e3f2ff16;background:linear-gradient(135deg,#1c3443,#10202c 60%)}.rt-notifications-head{padding-bottom:16px;border-bottom:1px solid #324c5b;margin-bottom:6px}.rt-notification-emblem{background:linear-gradient(#294658,#152a38);border-color:#7394a9;box-shadow:0 3px 14px #0003,inset 0 1px 0 #cbe8ff16}.rt-notification-scroll{padding-top:4px}.rt-notification-item{isolation:isolate;background:linear-gradient(120deg,#1c3543,#152732);border-color:#3b5a6c;box-shadow:0 3px 12px #0002}.rt-notification-item.is-unread{border-color:#856446;border-left-color:#ff9d60;background:linear-gradient(110deg,#67443052,#24323c)}.rt-notification-copy strong{font-size:13px}.rt-notification-copy time{color:#b0c6d5}.rt-notification-footer{padding-top:8px}.rt-notification-count{box-shadow:0 0 12px #f47a3f40}
.rt-option:has(input:checked){border-color:#6a9ab2;background:linear-gradient(120deg,#213c4c,#11232e);box-shadow:inset 3px 0 #86bdd8}.rt-option input{accent-color:#84b7d1}
.rt-search:focus-within{border-color:#93bfd8;box-shadow:0 0 0 2px #80b8d61f,0 0 18px #80b8d61c}.rt-shell :is(input:not([type=checkbox]):not([type=radio]),textarea,select):focus-visible{outline:2px solid #8abbd5;outline-offset:2px}
/* Colour and focus feedback also work without a mouse. */
.rt-shell :is(.rt-button,.rt-icon-button,.rt-notifications>summary,.rt-ticket-row,.rt-notification-item,.rt-upload,.rt-assignment-details>summary):focus-visible{outline:2px solid #c0e5fa;outline-offset:3px;box-shadow:0 0 22px #90c4df36}
.rt-shell :is(.rt-identity-card,.rt-panel):focus-within{border-color:#64869b}.rt-shell .rt-conversation:focus-within{border-color:#64869b}
.rt-shell :is(.rt-button,.rt-icon-button,.rt-notifications>summary,.rt-ticket-row,.rt-notification-item,.rt-identity-card,.rt-option,.rt-upload,.rt-assignment-details>summary,.rt-composer,.rt-community-banner,.rt-search,.rt-tabs>a,.rt-notification-filters>button){transition:transform .2s var(--rt-ease),border-color .2s ease,box-shadow .22s ease,background-color .2s ease,color .18s ease}
@media(hover:hover) and (pointer:fine){
 .rt-shell :is(.rt-button,.rt-icon-button,.rt-notifications>summary,.rt-upload,.rt-assignment-details>summary):not(:disabled):hover{border-color:#b1cfdf;background-color:#284454;box-shadow:0 7px 20px #0005,0 0 24px #9bc7df2b,inset 0 1px 0 #effaff18}
 .rt-shell .rt-primary:not(:disabled):hover{border-color:#ffd1b4;box-shadow:0 8px 22px #0004,0 0 28px #f7804547,inset 0 1px 0 #ffe5d93b;background:linear-gradient(#ff8b50,#ef642d)}
 .rt-ticket-row:hover,.rt-notification-item:hover,.rt-identity-card:hover,.rt-option:hover{border-color:#86afc7;box-shadow:0 9px 23px #0004,0 0 23px #9bc8e125,inset 0 1px 0 #e6f6ff14}
 .rt-ticket-row.is-selected:hover{border-color:#ebb082;border-left-color:#ffb27c;box-shadow:0 8px 24px #0004,0 0 24px #f0975333,inset 0 1px 0 #ffe4cd20}
 .rt-notification-item.is-unread:hover{border-left-color:#ffbd8a;border-color:#d39b6f;background:linear-gradient(110deg,#76513a70,#2c3d49)}
 .rt-shell .rt-community-banner:hover{border-color:#8aafc7;box-shadow:0 14px 38px #0005,0 0 27px #9ac5df1f}
 .rt-tabs>a:hover,.rt-notification-filters>button:hover{background:#7ab8df12;color:#fff;border-bottom-color:#8ebbd3}.rt-shell a.rt-profile-link:hover{color:#fff;text-shadow:0 0 12px #a4d6f466;text-decoration-color:#d4edff}
 .rt-attachments>a:hover{border-color:#9cc5de;box-shadow:0 10px 24px #0005,0 0 20px #94c8e52b}
}
@media(hover:hover) and (pointer:fine) and (prefers-reduced-motion:no-preference){
 .rt-shell :is(.rt-button,.rt-icon-button,.rt-notifications>summary,.rt-upload,.rt-assignment-details>summary):not(:disabled):hover{transform:translateY(-2px)}
 .rt-ticket-row:hover,.rt-notification-item:hover,.rt-identity-card:hover,.rt-option:hover{transform:translateY(-3px)}
 .rt-shell :is(.rt-button,.rt-icon-button,.rt-notifications>summary,.rt-upload) .rt-icon,.rt-identity-card .rt-avatar{transition:transform .2s var(--rt-ease)}
 .rt-shell :is(.rt-button,.rt-icon-button,.rt-notifications>summary,.rt-upload):not(:disabled):hover .rt-icon{transform:translateY(-1px) scale(1.09)}.rt-identity-card:hover .rt-avatar{transform:scale(1.045)}
 .rt-banner-art img,.rt-evidence{transition:transform .5s var(--rt-ease)}.rt-community-banner:hover .rt-banner-art img,.rt-attachments>a:hover .rt-evidence{transform:scale(1.035)}
 .rt-shell :is(.rt-community-banner,.rt-ticket-row,.rt-identity-card,.rt-notification-item,.rt-option){position:relative;isolation:isolate}
 .rt-shell :is(.rt-ticket-row,.rt-identity-card,.rt-notification-item,.rt-option)::before,.rt-community-banner::after{content:'';position:absolute;inset:0;z-index:2;border-radius:inherit;pointer-events:none;opacity:0;transition:opacity .25s ease;background:radial-gradient(420px circle at var(--hover-x,50%) var(--hover-y,50%),#aad8f51c,transparent 72%)}
 .rt-shell :is(.rt-ticket-row,.rt-identity-card,.rt-notification-item,.rt-option).is-pointer-over::before,.rt-community-banner.is-pointer-over::after{opacity:1}
}
@media(prefers-reduced-motion:no-preference){
 .rt-shell :is(.rt-button,.rt-icon-button,.rt-notifications>summary,.rt-ticket-row,.rt-notification-item,.rt-upload):not(:disabled):active{transform:translateY(0) scale(.985);transition-duration:.07s}
 .rt-notifications[open]>.rt-notifications-menu{animation:rt-menu-reveal .2s var(--rt-ease) both;transform-origin:top right}
 .rt-ticket-details[open]>.rt-identity-grid,.rt-assignment-details[open]>.rt-assignment{animation:rt-detail-reveal .2s var(--rt-ease) both}
 .rt-arriving{animation:rt-message-arrive .55s var(--rt-ease) both}
}
@keyframes rt-menu-reveal{from{opacity:0;transform:translateY(-7px) scale(.985)}to{opacity:1;transform:translateY(0) scale(1)}}
@keyframes rt-detail-reveal{from{opacity:.4;transform:translateY(-4px)}to{opacity:1;transform:translateY(0)}}
@keyframes rt-message-arrive{from{opacity:.25;transform:translateY(7px);box-shadow:0 0 0 1px #b4dcf177,0 0 28px #91c9ec33}to{opacity:1;transform:translateY(0)}}
@media(max-width:1250px){.rt-clean-workspace>.rt-conversation{padding:20px}.rt-context-bar{grid-template-columns:1fr;gap:14px}.rt-report-summary{border-left:0;border-top:1px solid #354e5e;padding:12px 0 0}.rt-ticket-top h2{font-size:25px}}
@media(max-width:800px){.rt-clean-workspace>.rt-inbox{position:static;max-height:none;min-height:0}.rt-clean-workspace .rt-ticket-list{max-height:235px;min-height:0}.rt-inbox-footer{padding:13px 18px}.rt-clean-workspace{gap:18px}.rt-ticket-top h2{font-size:23px}}
@media(max-width:600px){.rt-clean-workspace>.rt-conversation{padding:15px}.rt-ticket-top{padding-bottom:16px}.rt-context-bar{padding:12px}.rt-report-summary{grid-template-columns:1fr 1fr;gap:10px}.rt-report-fact strong{font-size:12px}.rt-identity-card{padding:12px}.rt-ticket-details>summary{flex-wrap:wrap}.rt-ticket-details>summary>span{font-size:10px}.rt-message,.rt-note{padding:13px}.rt-message header{align-items:flex-start;flex-wrap:wrap}.rt-message header>div{flex:1;min-width:90px}.rt-message header>time{margin-left:51px;flex-basis:calc(100% - 51px);margin-top:-7px;font-size:10px}.rt-message-body{margin-left:0;font-size:14px}.rt-attachments{margin-left:0}.rt-composer{padding:0 11px 12px}.rt-compose-tabs label{font-size:12px!important}.rt-compose-hint{font-size:11px}.rt-upload{padding:7px}.rt-conversation-label{margin-top:20px}.rt-inbox-heading{font-size:22px!important}}
@media(hover:none),(pointer:coarse){.rt-shell :is(.rt-button,.rt-icon-button,.rt-ticket-row,.rt-notification-item,.rt-identity-card,.rt-option,.rt-upload):hover{transform:none}.rt-banner-art img,.rt-evidence{transform:none!important}}
@media(prefers-reduced-motion:reduce){.rt-shell *,.rt-shell *::before,.rt-shell *::after{animation:none!important;transition:none!important;scroll-behavior:auto!important}.rt-shell :is(.rt-button,.rt-icon-button,.rt-notifications>summary,.rt-ticket-row,.rt-notification-item,.rt-identity-card,.rt-option,.rt-upload,.rt-assignment-details>summary,.rt-banner-art img,.rt-evidence,.rt-icon,.rt-avatar){transform:none!important}}

.rt-upload:focus-within{outline:2px solid #c0e5fa;outline-offset:3px;box-shadow:0 0 22px #90c4df36}

/* Inbox: legible folder counters, numbered cards and a compact retention footer. */
.rt-inbox .rt-inbox-tabs{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:10px;border:0;margin:0 18px 17px;align-items:stretch}
.rt-inbox-tabs>a.rt-folder{display:flex;flex-direction:column;align-items:flex-start;justify-content:center;gap:5px;padding:12px 15px;min-width:0;border:1px solid #3d5869;border-radius:4px;background:linear-gradient(140deg,#1c3342,#12232e);box-shadow:inset 0 1px 0 #e0f4ff0a;color:#c2d9e8}
.rt-inbox-tabs>a.rt-folder>span{display:block;background:none;padding:0;border-radius:0;text-align:left;min-width:0;color:inherit}
.rt-inbox-tabs>a.rt-folder>.rt-folder-label{font-size:13px;line-height:1.3;font-weight:600;letter-spacing:.2px}
.rt-inbox-tabs>a.rt-folder>.rt-folder-count{font-size:32px;line-height:1.05;font-weight:700;font-variant-numeric:tabular-nums;letter-spacing:-1px;overflow-wrap:anywhere;max-width:100%}
.rt-inbox-tabs>a.rt-folder.is-active{border-color:#c37d4f;border-bottom:3px solid #fb8d4e;padding-bottom:10px;background:linear-gradient(125deg,#573b2b80,#26303a);box-shadow:inset 0 1px 0 #ffcba721,0 0 16px #e6873c12;color:#ffc197}
.rt-inbox-tabs>a.rt-folder.is-active>.rt-folder-label{color:#fff0e6}
.rt-clean-workspace .rt-ticket-list{padding:3px 11px 12px}
.rt-list-heading{display:flex;gap:12px;align-items:center;padding:0 7px;margin:0 0 13px}
.rt-list-heading h3{font-size:12px!important;font-weight:600;white-space:nowrap;letter-spacing:.2px;color:#c5d9e6;margin:0!important}
.rt-list-heading>span{height:1px;background:#304958;flex:1}
.rt-inbox .rt-ticket-row{display:flex;flex-direction:column;gap:11px;margin:0 0 10px;padding:13px 13px 13px 12px;border:1px solid #365261;border-left:3px solid #365261;border-radius:4px;background:linear-gradient(120deg,#162b37,#0e1d27);box-shadow:inset 0 1px 0 #d6f0ff06}
.rt-inbox .rt-ticket-row:last-of-type{margin-bottom:0}
.rt-inbox .rt-ticket-row.is-selected{border-color:#a47a59;border-left-color:#ff9c64;background:linear-gradient(115deg,#543c3080,#26343e);box-shadow:inset 0 1px 0 #ffe3c915,0 0 20px #e98a4410}
.rt-ticket-row>.rt-ticket-label{width:100%;display:flex;flex-wrap:wrap;align-items:center;gap:7px;justify-content:space-between}
.rt-ticket-number{display:inline-flex;align-items:center;min-height:23px;padding:2px 6px;background:#203b4d;border:1px solid #426073;border-radius:3px;color:#c3dded;font-size:10px;line-height:1.4;font-weight:600;letter-spacing:.6px;text-transform:uppercase;font-variant-numeric:tabular-nums}
.rt-ticket-row.is-selected .rt-ticket-number{background:#5a402d;border-color:#947051;color:#ffe0c5}
.rt-shell .rt-ticket-label .rt-badge{font-size:10px;line-height:1.4;padding:3px 7px;white-space:normal;text-align:center;max-width:100%}
.rt-ticket-preview{display:flex;gap:11px;align-items:center;width:100%;min-width:0}
.rt-ticket-preview>div{min-width:0;flex:1}
.rt-inbox .rt-ticket-row .rt-avatar{width:44px;height:44px;margin:0;border-radius:4px;border-color:#668394}
.rt-inbox .rt-ticket-row strong{font-size:14px;line-height:1.45;margin:0 0 4px;color:#eff7fb}
.rt-ticket-author{display:block;overflow-wrap:anywhere;color:#b0cadb;font-size:12px;line-height:1.45}
.rt-inbox .rt-ticket-row small{margin:2px 0 0;color:#8faabe;font-size:11px;line-height:1.5}
.rt-ticket-row>.rt-unread-label{align-self:flex-end;font-size:10px;margin-top:-3px}
.rt-inbox-footer{padding:15px 18px 16px;flex-shrink:0}
.rt-retention-note{font-size:11px!important;line-height:1.65!important;color:#91aabb!important;margin:9px 0 0!important;max-width:29em}
@media(hover:hover) and (pointer:fine){
 .rt-inbox-tabs>a.rt-folder:hover{border-color:#9ec6dd;box-shadow:0 6px 18px #0004,0 0 20px #a2cde222}
 .rt-inbox-tabs>a.rt-folder.is-active:hover{border-color:#ffcba5;box-shadow:0 6px 18px #0004,0 0 20px #ed985c29}
 .rt-inbox .rt-ticket-row:hover{border-color:#86afc7;box-shadow:0 9px 23px #0004,0 0 23px #9bc8e125,inset 0 1px 0 #e6f6ff14}
 .rt-inbox .rt-ticket-row.is-selected:hover{border-color:#ebb082;border-left-color:#ffb27c;box-shadow:0 8px 24px #0004,0 0 24px #f0975333,inset 0 1px 0 #ffe4cd20}
}
@media(hover:hover) and (pointer:fine) and (prefers-reduced-motion:no-preference){.rt-inbox-tabs>a.rt-folder:hover{transform:translateY(-2px)}}
@media(prefers-reduced-motion:reduce){.rt-inbox-tabs>a.rt-folder{transform:none!important}}
@media(max-width:800px){.rt-inbox .rt-inbox-tabs{margin-inline:16px}.rt-inbox-tabs>a.rt-folder{padding:10px 13px}.rt-inbox-tabs>a.rt-folder.is-active{padding-bottom:8px}.rt-inbox-tabs>a.rt-folder>.rt-folder-count{font-size:29px}.rt-retention-note{max-width:none}}